FAQs
How long do custom orders take?
Custom orders typically take 7–14 business days depending on the item and order size. Rush options may be available for events or special occasions — just reach out before ordering!
Can I upload my own logo or design?
Yes! We love working with small businesses, teams, and events.
After placing your custom order, you’ll receive instructions to submit your logo or design files. We’ll send a proof before production begins.
Do you offer bulk or team discounts?
We do! Bulk pricing is available for schools, teams, fundraisers, corporate orders, and events.
Contact us directly for a custom quote.
What materials do you use?
Our drinkware is professionally sealed with durable epoxy for a glossy, long-lasting finish. Apparel is printed using high-quality DTF or premium vinyl depending on the design. But we can also do sublimation printing and so much more. Contact us if you have specific questions about materials and our processes.
Are your items dishwasher safe?
Epoxy drinkware should be hand wash only to protect the finish and design. Apparel should be washed inside out on cold and tumble dried low.
Can I return a custom item?
Because custom items are made specifically for you, they are non-refundable.
If there is an issue with your order, please contact us within 5 days of delivery and we’ll make it right.
Do you ship nationwide?
Yes! We ship across the U.S. Shipping times vary based on your location and selected shipping method.
Who makes these items?
Every piece is designed and produced with care in our small creative studio. We’re a family-run business passionate about turning your ideas into something bold and meaningful.